Support with general living costs

• The purpose of Gloucestershire County Council’s Household Support Fund is to support households in the most need with food, housing costs, energy and water bills and other essential items. You can apply for yourself or be referred by an organisation like your child’s school. Click here to apply and  Click here for eligibility criteria.
• For low income families who have been housed by Cheltenham Borough Council in the last 3 months, the Gloucestershire Welfare Support Fund is available here – Click here to apply and Click here for eligibility criteria.

Support with food and food costs

#FeedCheltenham is a group of local charities, schools and churches working in partnership with the Cheltenham food support network to feed people in Cheltenham. This includes:

Cheltenham Food Bank

Cheltenham Food Bank provides free, emergency food parcels.

Tel: 01242 570080 between 9am and 2.30pm

Email: foodbank@cheltenhamelim.org.uk.

Caring for communities and people (CCP) pantry project

Address: 340 High Street, Cheltenham GL50 3JF
Tel: 01242 228999. Open 9am to 3pm on Wednesday, Thursday and Friday.

Springbank Community Food Pantry

Address: Ron Smith Pavilion, Springbank Way,GL51 0LH
Tel: 07545 324225 or 01242 237854.  Open 9am to 12pm on Tuesday, Wednesday and Thursday.

Cornerstone cupboard

Address: 1 Severn Road, Whaddon, GL52 5QA
Tel: 01242 777777. Open 10.30am to 3.30pm on Thursday.

West Cheltenham Community Pantry

Address: Hesters Way Resource Centre, Cassin Drive, GL51 7SU
Email: info@westcheltenhampantry.org

Tel: 07483 125289. Open 10am to 1pm on Wednesday and Thursday.

Lakeside community project

Address: St Margaret's Hall, Coniston Road, GL51 3NU 
Tel: 07811 715695. Open 11.30am to 12.30pm on Tuesday.
 

Support with benefits, money, and debt

Cheltenham Borough Council have a dedicated page for cost of living related money and benefits advice and support – click here
Their team can help with:

• claiming all the benefits you may be entitled to
• help with some DWP or HM Revenues and Customs reconsideration and appeals
• support to backdate a claim for benefits, if you have good cause
• "better off calculations" - if you are moving into work, changing your hours or about to take maternity leave
• understanding the many benefit changes, such as Universal Credit

If you are a Cheltenham Borough Homes tenant, you can directly contact the Cheltenham Borough Homes benefit and money advice team for assistance.

Christians Against Poverty – Supporting people to live without debt, including debt coach service – Click here for more information

Citizens Advice Bureau (CAB) Cheltenham - https://www.citizensadvice.org.uk/

Warm and Well – Energy Advice

Warm and Well - Warm and Well offers energy efficiency advice to householders and administers grant funding 
Tel: 0800 500 3076

Website: www.warmandwell.co.uk
Click here for their advocacy service
 

P3 Community Based Support

P3 is a charity working in Cheltenham. They can support you to maintain your accommodation and remain well in a variety of ways, including:

• Budgeting and accessing financial support
• Improving daily living skills
• Accessing specialist services
• Dealing with debt
• Mental ill health
• Education and employment
• Addiction issues

Call 0808 168 2443 or self-refer by clicking here or drop-in to:

P3 Cheltenham Hub

Unit 1 & 2, St. Georges Business Park, Alstone Lane, Cheltenham, Gloucestershire GL51 8HF
01242 514417 or Freephone 0808 168 2443. Mon-Fri 10am-1pm
 
Oakley Community Resource Centre
113A Clyde Crescent, Cheltenham, Gloucestershire GL52 5QJ
Mon, Wed and Fri 9am-10am
 
Springbank Community Resource Centre
Springbank Way, Cheltenham, Gloucestershire GL51 0LG
Tuesdays 10am-12pm
 

Help For Households

The government website for cost-of-living support for households, including childcare costs, energy bills, transport costs and income support. https://helpforhouseholds.campaign.gov.uk/

Warm Cheltenham

#WarmCheltenham is a project working to offer spaces to people who might not be able to keep themselves warm this winter

Warm places

A place to come and keep warm! Get access to:

• Tea, coffee and toast
• Charging points
• WiFi
• Newspapers
• Crossword/colouring books
• Advice

The #WarmCheltenham warm places venues are:

• Cornerstone Centre – Oakley: Open Monday 12pm to 2.30pm, Wednesday 12pm to 4pm, Thursday 2pm to 4pm, Friday 1.30pm to 4pm
• Cheltenham Elim Church – Town centre: Open Tuesday 10am to 3pm
• Kings table, Trinity Cheltenham – Town centre: Open Monday and Friday 9.30am to 3pm
• School House Café – St Paul’s: Open Monday to Friday 9am to 3pm, Saturday 10am to 4pm
• Springbank Community Resource Centre: Open Monday to Friday 9am to 12pm
• Cheltenham Open Door – Alstone: Open Monday to Thursday 10am to 3pm
• Gas Green Baptist Church – St Peter’s: Open 9.30am to 1pm
• Holy Apostles Hall – Charlton Kings: Open Tuesday 9am to 4pm
• Hesters Way Baptist Church: Open Friday 10am to 12pm and Sunday 9.30am to 12pm
• Hesters Way Community Resource Centre*

*The community centre will be available from November as a #WarmCheltenham warm place. All other members have begun their #WarmCheltenham availability, please check directly with venues for opening times.
 

ENERGY BILLS GOVERNMENT SUPPORT SCHEME CLICK HERE